Due to a cause attributable to the LANDLORD Unavailability of the vessel due to damage, breakdown, or any other matter under its responsibility or due to meteorological events that prevent sailing(SINAPROC Notice), the LESSEE has the right to a 100% refund of the amount paid or to reschedule the service to a date of their convenience.
Due to a cause attributable to the LESSEE (reasons of force majeure) . With a minimum of 2 weeks' notice prior to departure to the LESSOR, the LESSEE has the right to RESCHEDULE (NOT TO REFUND) the service to a date of convenience according to the availability of the vessel.
The TENANT will have the right to be REIMBURSED if he/she requests it only 1 week or less after having contracted the service. After this week, the service can only be RESCHEDULED.
CANCELLATION POLICY FOR THE 56' CATAMARAN:
Due to a cause attributable to the LANDLORD Unavailability of the vessel due to damage, breakdown, or any other matter under its responsibility or due to meteorological events that prevent sailing (SINAPROC Notice) , the LESSEE has the right to a 100% refund of the amount paid or to reschedule the service to a date of their convenience.
Due to a cause attributable to the LESSEE(reasons of force majeure) . With prior notification to the LESSOR before departure, the LESSEE has the right to RESCHEDULE (NOT REFUND) the service to a date of their convenience according to the availability of the vessel and taking into account these parameters:
1 month's notice: Rescheduling without penalty.
2-3 weeks notice: Lose 20% of the total TICKET.
1 week notice: Lose 50% of the total TICKET.
Prior notification of less than 1 week: Lose 100% of the SUBSCRIPTION.
